Privacy Policy

Your privacy matters. This policy explains what personal information Dharma Massage & Wellness collects through this website, how it is used, and the choices you have as a visitor or client. This site is intended for adults seeking massage and wellness services in Westport, Connecticut and throughout the United States.

01. Who We Are

This Privacy Policy applies to dharmamassagetherapy.com, operated by Dharma Massage & Wellness, 420 Post Road West, Suite 201A, Westport, CT 06880, founded and led by The Rev. Dr. Mark L. Heilshorn, Licensed Massage Therapist and Medical Massage Practitioner.

For any privacy related questions, you may contact us at contact@dharmamassagetherapy.com or by call or text at (475)-471-1523.

02. Information We Collect

We collect information only when you choose to provide it, for example through a contact form, an online booking request, a gift certificate purchase, or an email inquiry. This may include:

• Your name and email address
• Your phone number
• Preferred appointment times and practitioner
• Information you share about your health, stress level, goals for massage, or other relevant background in an intake form or message
• Technical data automatically collected by your browser, such as IP address, browser type, and pages visited, via standard analytics tools
• Your email address if you subscribe to the Dharma Massage & Wellness newsletter or request resources

We do not knowingly collect detailed payment card data directly on this website, payments are processed through secure third party providers when applicable. Any information you share in a session intake or on the table is handled under our Client Agreement and professional ethical and licensing standards.

03. How We Use Your Information

Information you provide is used solely to:

• Respond to your inquiry or booking request
• Schedule and deliver massage and wellness services
• Send you resources or forms you have requested
• Communicate important updates related to your appointments, policies, or practice operations
• Improve the website experience through aggregated, anonymous analytics
• Send you the newsletter or practice updates you have subscribed to

We do not sell your data. We do not share your information with third parties for their independent marketing purposes.

04. Cookies and Analytics

This website may use cookies and analytics tools, such as Google Analytics, to understand how visitors use the site and to keep the site functioning smoothly. This data is aggregated and is not used to personally identify you.

You may disable cookies at any time in your browser settings, this will not prevent you from accessing the main content of this site.

05. Email Communications

If you submit your email address to request information, schedule a session, purchase a gift certificate, or receive resources, you may receive occasional emails from Dharma Massage & Wellness related to massage, wellness education, practice news, or service offerings. Every email includes an unsubscribe link and you may opt out at any time.

We may use a third party email service provider to send communications, your email address is not shared beyond what is necessary to deliver messages to you.

06. Third Party Services

This website may link to or embed third party tools, including online scheduling platforms, payment processors, intake form services, and video call services for consultations. Each of these services has its own privacy policy, which governs data collected through their platforms.

We are not responsible for the privacy practices of any third party services, and we encourage you to review their policies if you submit information through them.

07. Data Retention

We retain your contact and session related information for as long as necessary to provide the services you have requested, to maintain appropriate health and treatment records under applicable law, or as otherwise required by licensing and insurance obligations.

If you wish to request deletion of your website related contact data, please contact us at contact@dharmamassagetherapy.com. Certain massage records may need to be retained for a legally required period, in which case we will explain what can and cannot be deleted when you contact us.

08. Your Rights

If you are located in the United States, you may have certain rights under applicable state or federal privacy laws, which can include the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of certain data, subject to legal and professional record keeping requirements
• Withdraw consent to receive marketing or newsletter communications at any time

To exercise any of these rights, please contact us at contact@dharmamassagetherapy.com. We will respond within a reasonable timeframe.

09. Children’s Privacy

This website and our services are not directed to children under the age of 18, except in the context of parent or guardian initiated sessions which are always scheduled and consented to by an adult. We do not knowingly collect personal information from minors directly through the website. If you believe a child has submitted information through this site without parental consent, please contact us immediately.

10. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. The effective date at the top of this page will always indicate when it was last revised. Continued use of the website after any update constitutes acceptance of the revised policy.

11. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Dharma Massage & Wellness

Attn: The Rev. Dr. Mark L. Heilshorn, LMT, MMP,MAT

420 Post Road West, Suite 201A

Westport, CT 06880

Email: contact@dharmamassagetherapy.com

Call or text: (475)-471-1523